All payments made on this platform are final. Please contact us at help@keep-coding.net<\/a> in case you consider a refund is warranted. You will be notified via email whether your claim was approved or declined.<\/p>\n If approved, your refund will be processed and a credit will be issued to the card number or payment method that originally executed the payment within approximately 15 days.<\/p>\n WHEN CAN YOU CANCEL YOUR SERVICE?<\/span><\/strong><\/p>\n If you have a major problem with any of the services provided by KeepCoding<\/b> or a minor problem that could not be fixed within a reasonable time, you have the right to cancel a service contract, when:<\/span><\/p>\n - El servicio no sea proporcionado con un nivel aceptable de cuidado y habilidad.<\/span><\/p>\n - El servicio no sea para el prop\u00f3sito que usted solicit\u00f3.<\/span><\/p>\n - El servicio no sea entregado en un tiempo razonable cuando no hay una fecha de finalizaci\u00f3n acordada.<\/span><\/p>\n SERVICES YOU CANNOT CANCEL:<\/span><\/strong><\/p>\n You must pay for services you have received under a service contract that performed as expected.<\/span><\/p>\n You cannot cancel a service contract or obtain a refund if the problem was beyond the control of KeepCoding<\/b>or if the customer:<\/span><\/p>\n - haya cambiado de opini\u00f3n.<\/span><\/p>\n - insisti\u00f3 en que un servicio fuera proporcionado de una manera particular, en contra del consejo de KeepCoding<\/b>. <\/span><\/p>\n - no explic\u00f3 claramente sus necesidades a KeepCoding.<\/b><\/span><\/p>\n CANCELED YOUR SERVICE:<\/span><\/strong><\/p>\n If you have a problem with a service, follow the steps below:<\/span><\/p>\n - Muestre el comprobante de compra con un recibo o un extracto bancario.<\/span><\/p>\n